KNK Buyer Knowledge Base

Napkin Folding & Cotton Pad Machine FAQ

Straight answers on KNK napkin folding machines, embossing and printing, specialty folders and the KNK-310 cotton pad line, plus delivery, warranty and international support.

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🧻 Napkin Folding Machines
Which napkin folding machine should I choose?
Choose the standard napkin folding machine for plain or embossed napkins, the printed model for logo or colour-printed napkins, and the double-lane model when you need more output from one machine. Not sure? Send your napkin size, fold and target output and we will recommend one.
How long does delivery take?
Standard delivery for KNK napkin folding machines is 30 days from order. Sea freight to your port comes on top, and we quote it together with the machine.
What warranty do I get?
Every KNK folding machine comes with a 1-year warranty. Parts and technical support come straight from the KNK team that built it, not from a reseller.
Can you make an embossing roller with our logo?
Yes. Send your logo and we prepare a roller drawing for your approval. You can also start from the KNK embossing pattern library.
Do you ship napkin machines to Europe and the Americas?
Yes. More than 100 KNK napkin folding machines have been shipped, including to customers in Europe and the Americas. We handle export packing and the shipping documents.
Do you build folding machines for wet compress cotton and dental bibs?
Yes. KNK builds a wet compress cotton folding machine and a dental bib folding machine on the same factory-direct terms.
Can I see the machine running before ordering?
Yes. Watch our workshop videos, book a live video call, or visit our workshop in Guangdong, China.
⚙️ KNK-310 Cotton Pad Machine: Products & Formats
Is the KNK-310 suitable for cosmetic and makeup remover cotton pads?
Yes. The KNK-310 is a flexible cotton pad making machine for cosmetic cotton pads, facial pads, makeup remover pads and cotton rounds. The final product structure still depends on the selected material, mold design, embossing pattern and edge-sealing requirement.
Can one machine produce round, square, oval and custom shapes?
Yes. The KNK-310 main machine can produce multiple shapes and sizes by changing the corresponding embossing, edge-sealing and cutting mold components, then loading the matched operating parameters. A new product drawing must be reviewed before the mold package and production layout are confirmed.
What does “310” mean in KNK-310?
“310” refers to the total 310 mm raw-material web width, not a fixed cotton pad diameter or length. The product shape and dimensions determine the mold, and the mold arrangement determines how many pads fit across the web. For example, a 70 × 75 mm square pad may use a four-across layout, while a Ø58 mm cotton round may use a five-across layout, subject to final engineering confirmation.
Can the machine produce wet compress pads or other specialty facial pads?
Potentially, yes. Specialty facial pad formats can be evaluated for the same KNK-310 platform, but compatibility is not determined by shape alone. KNK engineering must review the material construction, layer count, dimensions, embossing, edge structure and sample requirements before confirming the process and tooling.
🧵 KNK-310: Materials & Production Scope
What raw materials can the cotton pad machine process?
The KNK-310 is designed for compatible non-woven, spunlace and cotton-layer constructions used in cosmetic pad production. A typical reference range is 120–240 gsm, but the usable range depends on fiber composition, thickness, number of layers, tensile behavior and the required edge effect. Send material samples or a technical data sheet for confirmation.
Does the process require liquid glue?
The standard KNK-310 process uses controlled thermal embossing and edge-sealing methods for compatible multilayer materials rather than applying liquid glue in the forming area. Because bonding behavior varies by material construction, KNK will test or review the proposed material before confirming the final process settings.
Which production steps are automated?
The standard configuration automates material feeding, tension control, embossing, edge forming or sealing, cutting, counting and stacking. Final packing remains manual unless a separate packaging solution is engineered and included in the project scope.
How long does a prepared product changeover take?
A prepared mold and parameter changeover has a reference target of ≤45 minutes. Actual time depends on the product format, tooling package, operator training, access conditions and whether all replacement components and settings have been prepared in advance.
🏭 KNK-310: Factory Setup & Operation
How many operators are required?
Operator planning depends on production speed, material handling and the manual packing method. A typical line can be planned around two or more operators, but the final staffing recommendation should be based on the selected output, pack format and factory workflow.
What utility conditions are required for installation?
The current reference configuration requires a level industrial floor, AC 380 V / 50 Hz electrical supply, approximately 11 kW connected load and a stable 0.6–0.8 MPa compressed-air source. Final electrical standard, power load, air demand and site conditions must be confirmed on the approved technical specification before installation.
Do you provide factory layout and workflow planning?
Yes. KNK can review machine placement, material flow, operating access, packing space and maintenance clearance. Recommendations draw on real manufacturing feedback from Guangdong Little Cotton’s 48,000 m² production facilities, while the final layout is adapted to the customer’s building, local requirements and project scope.
🌍 KNK-310: Ordering, Delivery & Support
What information is needed before quotation?
Please send the target pad shape and dimensions, product drawing, material composition and weight, layer structure, embossing pattern, edge effect, expected output and packing method. KNK will use this information to review the mold structure, 310 mm web arrangement and suitable machine configuration.
What is the typical manufacturing lead time?
A standard project generally requires about 30–35 days for manufacturing, assembly and pre-shipment testing. Custom mold development, sample approval, special electrical requirements or added integration can change the schedule, so the contractual lead time is confirmed in the final quotation.
How are international shipping and export documents handled?
KNK can coordinate export packing, container loading and the commercial documents required for international shipment. Freight terms, destination charges, customs clearance responsibilities and any country-specific documents are confirmed with the buyer before dispatch.
Are overseas installation, training and warranty support available?
Yes. Remote commissioning guidance, operating materials and video support are available. On-site installation and operator training can also be arranged according to the destination, project scope and contract terms. The standard reference warranty is 12 months for covered core components; the final coverage and exclusions are defined in the sales contract.

Have a Napkin or Cotton Pad Project in Mind?

Send your napkin size, fold, and embossing or printing needs, or your cotton pad drawing, material and target output. KNK engineering will recommend the right machine and reply within 1 business day.

Get a quote

Get your quote in 1 business day

Tell us your napkin size and target output. You get a recommended configuration and quotation, usually within one business day.

  1. Napkin size, unfolded and folded
  2. Ply and paper basis weight
  3. Embossing pattern, logo or printing colours
  4. Target output and factory voltage
support@knkautomation.com WhatsApp: +86 198 6866 6397 Reply within one business day (China time). Standard delivery 30 days, 1-year warranty.

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