Contact KNK Automation | Machine Inquiry & Technical Support
KNK Automation
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Talk to a KNK Machine Engineer

Tell us your production target, product format, and factory setup. Our engineering team will respond with a precise machine recommendation within 24 hours.

< 24h Response time
Free Engineering consult
OEM Full mold support
Sales & Inquiries

Machine Quotations

For new machine projects, OEM consultations, and production line planning:

support@knkautomation.com

After-Sales Support

Technical Assistance

Spare parts, maintenance guidance, and on-site service coordination for existing KNK machines.

support@knkautomation.com

What to Prepare

Speed up your inquiry

  • Target product: shape, size, layers
  • Required daily or monthly output volume
  • Factory power supply (380V / 220V)
  • Packing format (bulk / bagged / boxed)
  • Existing machines, if any
Project Inquiry

Request a Machine Solution

Fill in the details below and an KNK engineer will follow up with a tailored recommendation.

Inquiry Received

Thank you. A KNK engineer will review your project and reply within 24 hours. Please check your inbox (and spam folder).

Also send via Email
Our Facilities

Manufacturing bases & offices

KNK Automation operates production and R&D facilities in Guangdong, China, with sales support available for customers across Asia, the Middle East, Europe, and the Americas.

Headquarters & Factory

Guangdong, China

Guangdong Province, China

Mon – Sat, 08:00 – 18:00 CST

Global Coverage

Worldwide Customers

KNK machines are actively running in factories across these markets:

Asia Pacific

Japan · Korea · Vietnam · SEA

Middle East

UAE · Saudi Arabia · Turkey

Europe

Germany · France · Poland

Americas

USA · Brazil · Mexico

On-site installation and commissioning engineers available for international deployments.

Common Questions

Before you reach out

Quick answers to the questions our sales team receives most often from new customers.

How long does delivery take?

Standard machine lead time is 30–45 days after order confirmation and deposit receipt. Custom mold configurations may require an additional 7–15 days depending on complexity.

Can you make custom embossing patterns and sizes?

Yes. KNK machines support fully custom mold rollers for any embossing pattern, pad shape, and dimensions. Our in-house machining team handles all mold fabrication.

Is installation and training included?

Remote commissioning guidance is included for all machines. On-site installation and operator training are available; please discuss your location and requirements during the inquiry process.

Do you supply spare parts internationally?

Yes. Spare parts for all active KNK machine models are available for international shipping. Contact our after-sales team with your machine model number and the specific component needed.

What power supply do the machines require?

Most KNK machines are configured for AC 380V, 50Hz three-phase power as standard. 220V configurations may be available for specific markets — please state your factory power supply when inquiring.

Can I visit the factory for a live demonstration?

Factory visits and machine demonstrations are welcome by appointment. Please contact us at least 5 business days in advance so we can schedule a trial run with your preferred product specification.